HooDoo RV Resort & Campground

On-Site Trailer Rentals Policy Page

Office Phone - 403-823-2790 Emergency Phone - 403-820-0460

Check in is any time after 4:00 p.m. Check out is 11:00 a.m.

Rental Rates - Includes trailer rental and associated site fees

$185 + GST per night (weekends minimum 2 night booking; long weekends minimum 3 night)

Maximum 4 people in trailer

Pets are not allowed

No Smoking in trailer

TRAILERS CONTAIN:

• Plastic cover for mattress
• Dishes for 6
• Silverware
• Cooking utensils
• Broom and dust pan
• 6 mugs
• Toaster
• Kettle
• Pots and Pans
• Coffee Perk
• Toilet Paper
• Dish Detergent
• Dishcloths
• Garbage Can w/bags

AIR CONDITIONING:

RV air conditioning is not designed for use over extended periods of time. They can ice up if left on for too long, especially if set too cold or if doors and windows are left open. Turn the A/C off if you plan to be out of the unit for any length of time.

If icing occurs, you will notice very little airflow from the vents and a lack of cooling. Should this happen, turn off the A/C for 2-3 hours minimum for it to thaw out. If you need assistance with the unit please contact the campground office immediately.

AWNINGS:

We strongly suggest that the awnings are not used. The use of awnings is the sole responsibility of the renter. Should you not wish to be responsible, please leave the awnings retracted in the upright position. If you so choose to use the awning, a $2,000 pre-authorization will be taken from credit card at the time of check-in.

There is ZERO tolerance for damaged awnings. If the awning becomes damaged during your stay you will pay for the repair. After each unit is rented to you all awnings are checked and inspected by our staff. Repairs are executed when damage is found. This ensures that each awning on every trailer is in perfect working order and damage free. It also enables us to bill the damage to the renter responsible.

IF YOU CHOOSE TO USE THE AWNING: Please contact the campground office PRIOR to use of awning. Please use awnings safely and carefully! Be sure to lower one side slightly during heavy rain to allow drainage and retract awning during any windstorms to prevent damage. Ensure that awnings are raised high enough so that the entry doors do not rub or tearing can occur. Full instructions will be supplied with the trailer.

NEVER LEAVE THE AWNING UN-ATTENDED

NEVER LEAVE THE AWNING OUT WHILE IN BED

DO NOT HANG ANYTHING ON THE AWNING ARMS

DO NOT ALLOW CHILDREN TO CLIMB OR HANG OFF THE AWNING ARMS

NEVER, NEVER LEAVE AWNINGS OUT IN THE WIND

UNIT CLEANING/DAMAGE:

Unit must be clean and undamaged or charges will apply. In regards to cleaning, we ask that all dished and utensils be washed and put away. All counters, table tops, sinks, tubs/showers and appliances should be wiped down. The inside of ovens, microwaves and refigerators should be wiped clean. Floor should be swept and any spills on carpets or upholstery wiped up. Garbage removed from site. If a carpet needs professional cleaning due to excess spillage etc. a cleaning charge of $100 will apply. $100 extra will be charged for exceptionally unclean units. IE; dirty dishes, sinks, tubs, floors, garbage left, etc. Each trailer comes with cleaning supplies and a mop, broom and dustpan.

MISCELLANEOUS:

There is NO SMOKING allowed in any of the units. Do not allow friends or visitors to smoke in the units or you will be responsible for the cleaning charges. If there is evidence of smoking in a trailer there will be a $200 charge.

PETS ARE NOT ALLOWED IN THE TRAILERS!

OUR TRAILERS ARE WITHOUT SEWER HOOK UPS. Please use public washrooms as much as possible to avoid over-filling the holding tanks. We do have on site dump service for a $10 fee.

IF RAW PROPANE IS SMELLED, turn off main propane tank immediately and notify campground office until source of leak is found. (Stove burners left on is a common problem; do not let small children play with stove knobs)

SERVICE CHARGES:

$10 - on site dump service

$20 - If you lose your keys

$200 - evidence of smoking in trailers

$100 - carpets returned dirty where professional cleaning is required

$100 - cleaning charge of exceptionally unclean units as outlined in "unit cleaning/damage"

CANCELLATION POLICY:

2 Weeks in advance for full refund minus cacellation fee(7.5%). Within the 2 weeks prior cancellation will be given and one night stay will be withheld.